Terms and Conditions
Through this channel, we aim to prevent or become aware of behaviors that may potentially represent illegal activities within the companies that form Grupo Lampa.
The complaint can be anonymous. It must be based on real facts, and the supporting background information must be provided.
Important! This channel is not intended to report incidents that pose an immediate risk to safety or life. In such cases, please notify the competent authorities or your direct supervisor immediately.
In your written submission, please provide a clear and detailed description of the facts being reported; whenever possible, avoid insults and disparagement, unless they are necessary for a proper understanding of the facts presented.
Once the complaint is submitted, the established protocols for this purpose will be activated. The response to your complaint will not be immediate, given the processing and analysis required.